Cancellation Policy
We keep cancellations simple and fair. Because no online payment is taken, there is nothing to refund for most cancellations.
Last updated: 1 June 2026
One-way & local trips
You can cancel or reschedule a confirmed one-way or local trip free of charge up to 4 hours before the scheduled pickup. Simply message us on WhatsApp.
For cancellations within 4 hours of pickup, or a no-show, a small cancellation fee may apply to cover the driver's time, especially for early-morning airport runs.
Outstation & multi-day tours
For multi-day tours, please give us at least 24 hours' notice to cancel or change dates without charge. Cancellations closer to departure may incur a fee proportional to the arrangements already made.
Changes to your trip
Need to change the date, time, pickup point or vehicle? Message us as early as possible and we'll do our best to accommodate, subject to availability. A revised fixed fare will be confirmed if the trip details change.
Our cancellations
In the rare event we cannot fulfil a confirmed booking (for example, a vehicle breakdown), we will arrange an alternative car wherever possible or notify you promptly at no cost to you. Contact us any time at skandatoursandtravels100@gmail.com.